Privacy Policy

Last updated: 27 October 2025

This Privacy Policy explains how Tyax Cats collects, uses, shares and protects your personal information when you visit www.tyaxcats.co.uk , contact us, or apply to reserve a kitten. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions, please contact us.

Who we are (Data Controller)

Tyax Cats
Email: [tyaxcats@gmail.com]

We are the Data Controller for personal data processed via this Site and during our communications with you.

The data we collect

We may collect and process:

  • Identity & contact data: name, email address, phone number, town/region.

  • Household & suitability info (for kitten placements): home setup (indoor/catio/outdoor), other pets/children, preferred timing, and any notes you provide.

  • Transaction data: reservation/deposit details, invoices, contract records.

  • Communications: emails, messages, and call notes.

  • Technical data (via cookies/analytics): IP address, device/browser type, pages viewed, referral source.

  • Social media: if you message us via Instagram/TikTok or similar, your profile information and message content on those platforms.

We do not intentionally collect special category data (e.g., health, religion) or data about children under 13 through the site. Please do not submit such information.

How we collect your data

  • Directly from you when you: submit a form (“Register Interest”), email us, message us on social media, or sign a reservation/kitten contract.

  • Automatically via cookies and similar technologies when you use the Site (see Cookies).

  • From payment or email service providers when relevant to process reservations and communications.

Why we use your data (Lawful bases)

We use your data only where lawful and necessary:

  • To respond to enquiries and manage the waitlist (UK GDPR: Contract or Legitimate interests)

  • To assess suitable placements for kittens and maintain welfare standards (Legitimate interests)

  • To issue reservations, invoices, contracts and receipts (Contract; Legal obligation for tax/accounting)

  • To send updates you asked for (e.g., litter news) (Consent or Legitimate interests)

  • To maintain Site security, improve the Site, and understand traffic (Legitimate interests)

  • To comply with laws and requests from authorities (Legal obligation)

Where we rely on consent, you can withdraw it at any time (see Your rights).

Sharing your data

We share data only when necessary, with:

  • Website & hosting platform: Squarespace (site hosting/CMS).

  • Email & productivity tools: e.g., Google Workspace(email), file storage.

  • Payments/invoicing: e.g., bank provider.

  • Analytics: Google Analytics 4.

  • Vets/insurers/registries/KatKin where necessary for responsible homing (e.g., microchip transfer, starter insurance, GCCF registration details if applicable, and free KatKin referral if wanted).

  • Professional advisers (accountant/solicitor) and authorities, where required by law.

All service providers act under contracts that protect your data in line with UK GDPR.

We do not sell your personal data.

International transfers

Some providers (e.g., Squarespace, Google) may store or process data outside the UK. Where this occurs, we rely on appropriate safeguards such as UK Addendum to EU Standard Contractual Clauses or other lawful transfer mechanisms to protect your data.

How long do we keep your data

We keep personal data only as long as needed:

  • Enquiries/waitlist messages: up to 24 months after last contact.

  • Reservation/contract & finance records: usually 6–7 years to satisfy tax and accounting obligations.

  • Analytics/technical data: as per our analytics settings and cookie lifetimes (see Cookies).

When no longer needed, we securely delete or anonymise your data.

Security

We use reasonable technical and organisational measures to protect your data, including secure platforms, access controls, and encryption where appropriate. However, no method of transmission or storage is 100% secure.

Your rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Erase your data (in certain cases)

  • Restrict or object to processing (in certain cases)

  • Data portability (receive your data in a commonly used format)

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO contact: ico.org.uk or call 0303 123 1113.

To exercise your rights, contact us at [tyaxcats@gmail.com]. We may need to verify your identity before fulfilling requests.

Cookies

We use cookies and similar technologies to operate the Site, understand performance, and measure analytics. You can manage preferences via our Cookie banner and your browser settings. For details on cookie types and lifetimes, see our Cookie Policy.

Children’s privacy

Our Site is not intended for children under 13. We do not knowingly collect data from children via the site. If you believe a child has provided us personal data, please contact us to delete it.

Third-party links

Our Site may link to external websites (e.g., Instagram, TikTok). We are not responsible for their privacy practices. Please review their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “Last updated” date above.

How to contact us

Tyax Cats

Tyaxcats@gmail.com

If you need this policy in a different format, contact us and we’ll do our best to help.